Privacy Policy

YOUR INFORMATION

At Midwich Benelux, we take your privacy seriously.

We only collect, store, use or share your data when you have given us your consent, or when we are legally required to do so.

This privacy statement explains how we comply with UK and European data protection legislation. It applies to the entire website. Any updates to this policy will be published on this website.

You can also access this information at: www.midwich.nl

Midwich Limited and its subsidiaries, including Midwich Benelux, are committed to protecting your privacy. Our website is designed so that you can generally visit Midwich Benelux online without identifying yourself or providing any personal information. Once you choose to provide us with information that identifies you, you can be confident that it will only be used in accordance with this privacy statement.

For your protection, we are registered with the Information Commissioner’s Office and have completed all required notifications.

WHAT WE COLLECT

We may collect the following information:

• When you order products, we collect your name, contact and billing details, transaction information and credit card details.

• We require users to provide personal information — including name, company, telephone number, fax number and email address — before purchasing products or receiving company information.

• We may also ask you to share information about your personal or professional interests, demographic details, experiences with our products and your communication preferences, so we can provide you with relevant updates about our products and services.

• Some pages use cookies, a data analysis technique.

• When you attend one of our events, you may choose to provide personal details (name, email address, postal address) and indicate what information you would like to receive from us. By doing so, you give us permission to enter your details into our systems on your behalf and to share your information with our supplier partners who presented at the event you attended.

HOW WE USE PERSONAL DATA

We use this information to operate our business effectively, understand your needs and enhance our service. In particular:

• Internal record keeping;

• Improving our products and services;

• Customer support processes;

• Providing information about new products, special offers or other relevant updates;

• Offering credit terms for purchases;

• Order processing and fulfilment;

• From time to time, contacting you for market research purposes. We may reach out by email, phone, fax or post.

WHO WE SHARE INFORMATION WITH AND YOUR CHOICES

We may use your personal information for the purposes outlined in this statement.

We will not sell, distribute or lease your personal information to third parties unless you have given permission or we are legally obliged to do so.

When providing information online, the registration page will give you options to indicate whether your details may be used for direct marketing. You can change your preference at any time by writing or emailing:

Marketing Department
Midwich Benelux
Kolenbranderstraat 10
2984 AT Ridderkerk

Email: Marketing@midwich.nl
(please use Unsubscribe as the subject line)

WHAT IF YOU BELIEVE WE HOLD INCORRECT INFORMATION OR YOU WANT A COPY?

You may request details of the personal information we hold about you under current and previous data protection legislation (including the GDPR). Requested information will be provided free of charge unless the volume of data justifies a reasonable fee (based on administrative costs) or the request is repeated. Each case will be assessed individually.

If you would like a copy of the information we hold about you, please write to:

Marketing Department
Midwich Benelux
Kolenbranderstraat 10
2984 AT Ridderkerk

Email: Marketing@midwich.nl

If you believe that any information we hold is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be inaccurate.

SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic and managerial procedures. We use encryption when collecting or transferring sensitive data such as credit card information.

We may transfer personal data to third countries or international organisations only when appropriate safeguards are in place and when enforceable data subject rights and effective legal remedies are available.

OTHER WEBSITES

Our website may contain links to other websites. Once you leave our site via one of these links, we have no control over the other website. We are therefore not responsible for the protection or privacy of any information you provide while visiting such sites. Always review the privacy statement applicable to the website in question.

These websites may not provide appropriate safeguards, enforceable rights or effective legal remedies.

REMARKETING POLICY

Midwich Benelux uses a Google remarketing cookie. This allows us to compile lists of visitors to our website and show them tailored advertisements at a later time.

Our remarketing activities are limited to the Google Display Network — a network of websites and blogs across the internet. You may see adverts about our services if you have previously visited our website and later view a website within the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Midwich Benelux website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can opt out of the remarketing cookie by adjusting your Google Ad Settings, usually reachable via:
http://www.google.com/settings/

HOW WE USE COOKIES

A cookie is a small text file that asks permission to be placed on your computer. Once you agree, the file is added. Cookies help analyse web traffic or notify websites when you visit them. They allow web applications to tailor their operations to your needs and preferences.

For example: on an online store, a cookie makes it easier to place items in a shopping basket. The cookie is not the basket itself — it simply ensures your basket is kept separate from that of other visitors.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website. This information is used for statistical purposes only and is then removed from the system.

Cookies do not give us access to your computer or to information other than what you choose to share. You can set your browser to notify you of cookie requests, to decline cookies, or to delete stored cookies at any time.